Shipping & Return Policy

Orders will usually begin processing within 24 hours of being placed, excluding Sundays and holidays, and will typically ship within 48 hours pending credit verification.You will be emailed a tracking number when your order ships.  You will be contacted if the merchandise you have selected is not currently in stock or if additional information is required for credit verification. Orders submitted after 2:00pm CST will not begin processing until the following business day.

Standard shipping (5-7 business days) = $8.95

UPS Ground with Signature Required (5-7 business days) = $10.95


UPS 3-Day Ground Service (3 Business Days) = $14.95

Expedited Shipping (2 business days) = $24.95

Standard overnight (Next business days except rural areas, no Saturday delivery) =$35.95

Standard Shipping to Alaska, Guam and Hawaii (7-10 Business Days) = $14.95

APO/AFO Standard Shipping (7-10 Business Days) = $14.95

*Orders shipped to Alaska, Hawaii, Puerto Rico, Guam, PO Box, APO's, AFO's and the Virgin Islands cannot be expedited.

*PO Box and APO/AFO addresses can only be shipped via U.S. Postal Service.



All returns for online orders are accepted excluding, sale items, jewelry, under garments/shapers/shape-wear and shoes. If you have a return, please contact us within 7 days of receiving your merchandise via email shop500boutique at You can mail your items to us Shop 500 Boutique, 5847 S. State St., Chicago, IL 60615. A store credit will be issued. For exchanges, you can also mail the items back, however, we require that you pay for the additional shipping cost which is $8.00 standard shipping. If you have any questions, please call 773.643.9393 during normal store hours.

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